Privacy Policy
How we collect, use, and protect your personal information
We are committed to protecting your privacy and ensuring the security of your personal data.
Last Updated: July 16, 2025
At Route Wise Logistics, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or register for our services
- Request shipping quotes or book services
- Contact us for customer support
- Subscribe to our newsletter or marketing communications
- Apply for employment opportunities
Types of Information:
- Personal Information: Name, email address, phone number, address
- Business Information: Company name, business address, tax identification
- Shipping Information: Sender and recipient details, package contents
- Payment Information: Credit card details, billing address
- Technical Information: IP address, browser type, device information
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our logistics and shipping services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
- Comply with legal obligations and resolve disputes
3. Information Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: With third-party vendors who perform services on our behalf
- Shipping Partners: With carriers and logistics partners to fulfill shipments
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: With your explicit consent for specific purposes
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection practices
- Secure data centers and infrastructure
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings and other tools.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@routewiselogistic.com
Phone: +1 (555) 123-4567
Address: 123 Logistics Ave, Transport City, TC 12345